Active Learning for Domain Classification in a Commercial Spoken Personal Assistant
AuthorsXi C. Chen, Adithya Sagar, Justine T. Kao, Tony Y. Li, Christopher Klein, Stephen Pulman, Ashish Garg, Jason D. Williams
Active Learning for Domain Classification in a Commercial Spoken Personal Assistant
AuthorsXi C. Chen, Adithya Sagar, Justine T. Kao, Tony Y. Li, Christopher Klein, Stephen Pulman, Ashish Garg, Jason D. Williams
We describe a method for selecting relevant new training data for the LSTM-based domain selection component of our personal assistant system. Adding more annotated training data for any ML system typically improves accuracy, but only if it provides examples not already adequately covered in the existing data. However, obtaining, selecting, and labeling relevant data is expensive. This work presents a simple technique that automatically identifies new helpful examples suitable for human annotation. Our experimental results show that the proposed method, compared with random-selection and entropy-based methods, leads to higher accuracy improvements given a fixed annotation budget. Although developed and tested in the setting of a commercial intelligent assistant, the technique is of wider applicability.
Understanding Annotator Safety Policy with Interpretability
July 6, 2026research area Fairness, research area Methods and Algorithmsconference ACM Conference on Fairness, Accountability, and Transparency
Safety policies define what constitutes safe and unsafe AI outputs, guiding data annotation and model development. However, annotation disagreement is pervasive and can stem from multiple sources such as operational failures (annotators misunderstand or misexecute the task), policy ambiguity (policy wording leaves room for interpretation), or value pluralism (different annotators hold different perspectives on safety). Distinguishing these…
Generalizable Error Modeling for Human Data Annotation: Evidence from an Industry-Scale Search Data Annotation Program
September 30, 2024research area Data Science and Annotationconference Journal of Data and Information Quality
Machine learning (ML) and artificial intelligence (AI) systems rely heavily on human-annotated data for training and evaluation. A major challenge in this context is the occurrence of annotation errors, as their effects can degrade model performance. This paper presents a predictive error model trained to detect potential errors in search relevance annotation tasks for three industry-scale ML applications (music streaming, video streaming, and…